FAQ & Site Info
FAQ
Yes. We use industry-standard SSL encryption to protect your personal and payment information during every transaction.
We accept all major credit cards and secure online payment methods available at checkout.
Absolutely. Our "100% Satisfaction Guarantee" means if your order is damaged or defective, we will provide a full refund or a free replacement.
Shipping is FREE for all orders within the United States. International rates are competitive and calculated at checkout.
Yes! We ship worldwide to ensure fans everywhere can get our gear.
Generally, our orders are custom-processed. Production takes 2–3 business days, and standard shipping takes 5–7 business days, for a total estimated delivery time of 8–12 business days.
Please note: Some specific items have different shipping and delivery times. We highly recommend checking the product description and the size chart table on the item's page, as specific delivery details for those products are listed there.
To ensure the fastest delivery, items may arrive in separate packages from different fulfillment centers.
ou must notify us at [email protected] within 8 hours of placing your order. After 8 hours, the order is locked into production and cannot be modified.
You have an 8-hour window to notify us. We cannot issue refunds or replacements for incorrect addresses provided by the customer once the item has shipped.
Accept returns: yes
Buyer must return the product within: 7 days
Return shipping paid by: buyer
Accepted condition: opened but not used
Refund given as: money back or replacement
Refund given within: 3 days
Restocking fee: no
Policy Details:
100% Satisfaction or Your Money Back.
. Our "Keep It" No-Return Policy
We value your time and want to save you the hassle. If your order arrives damaged, defective, or incorrect:
Do NOT ship the item back. * No expensive return shipping fees and no trips to the post office.
Keep the original item, and we will still process a full refund or a free replacement.
2. Refund Process
Timeline: You have 7 days from the date of delivery to submit a claim.
Evidence Required: Email us at [email protected] with your Order Number and clear photos of:
The shipping label.
The damaged area or the product next to a measuring tape (for size issues).
Approval: Once approved, your refund will be credited back to your original payment method within a few business days.
3. Cancellations & Modifications
8-Hour Window: You have exactly 8 hours after placing your order to request any changes or cancellations. After 8 hours, the order is locked into production and cannot be modified.
4. Non-Refundable Items
The following are Final Sale:
Customized Products: Items with personal names or custom designs.
Special Sizes (4XL & 5XL): These are made to order specifically for you. Please check our size chart carefully before ordering.
Email [email protected] with your Order Number and photo evidence (shipping label and photos of the product/defect).
Yes. Customized products and special sizes (4XL & 5XL) are final sale and are not eligible for returns or replacements. Please check our size chart carefully!
